Privacy Policy
Your privacy is important to us. Here's how we protect your personal and business data.
At Cuttoshape Afrowears LLC ("Cuttoshape," "we," "us," or "our"), we are committed to protecting the privacy, confidentiality, and security of all users of Cuttoshape —our digital business management platform designed for fashion designers, tailors, fashion entrepreneurs, and their customers.
This Privacy Policy explains how we collect, use, store, share, and protect personal and business-related information when you use the Cuttoshape platform, including any associated mobile applications, web applications, and AI-enabled features.
1. Information We Collect
We collect information necessary to deliver, operate, and improve Cuttoshape effectively. This includes the following categories:
a. Account and Personal Information
When designers, businesses, or users create an account, we may collect:
- Full name
- Business name and profile details
- Email address
- Phone number
- Physical or business address
- Login credentials (securely encrypted)
b. Customer and Client Data (Designer-Managed Data)
As a platform, Cuttoshape enables designers to store and manage customer information, including:
- Customer names and contact details
- Order history
- Design preferences
- Communication records
This data is provided and controlled by the designer or business user and is used solely to support their business operations.
c. Body Measurement Data
Where enabled, Cuttoshape supports AI-enabled contactless body measurement and manual measurement records. This may include:
- Height, weight, bust, waist, hips, inseam, shoulder width, and other garment-related dimensions
- Measurement photos or posture data (where applicable)
This data is collected strictly for garment fitting, order fulfillment, and tailoring accuracy.
d. Usage and Technical Data
We may automatically collect information about how users interact with the platform, including:
- Pages viewed and features used
- Time spent on the platform
- Device type, browser type, and operating system
- Log files and diagnostic data
e. Payment and Transaction Information
If you subscribe to a paid plan or process transactions through Cuttoshape:
- Payment details are processed securely through third-party payment processors
- We do not store full credit card or banking details on our servers
2. Location Data Information and Usage
Cuttoshape may collect limited location data to enhance platform functionality, including:
- Connecting designers with nearby customers (where applicable)
- Supporting order delivery, logistics, or service coordination
Access Control and Privacy Safeguards
- Location data is only accessible when required for legitimate business operations (e.g., order fulfillment)
- Designers gain access to customer location data only after a customer initiates or confirms an order
- We do not sell or share location data with third parties without explicit consent, except where required by law
Users may enable or disable location services through their device or application settings. Disabling location services may limit certain features but will not restrict core functionality.
3. How We Use Your Information
We use collected information for the following purposes:
a. Platform Operation and Service Delivery
- To provide features such as customer management, measurement storage, order tracking, pricing tools, and analytics
- To enable accurate garment fitting and order fulfillment
b. Platform Improvement and Development
- To analyze usage patterns and improve system performance
- To develop new features, tools, and integrations
c. Communication
- To send service-related notifications, updates, and account information
- To share product updates, feature announcements, or relevant offers (with opt-out options)
d. Legal and Compliance Obligations
- To comply with applicable laws, regulations, and legal requests
- To enforce our terms, prevent fraud, and protect platform integrity
4. Data Security and Protection
We take data protection seriously and implement industry-standard safeguards to protect your information, including:
- Encryption of sensitive data (including measurements and credentials)
- Secure cloud infrastructure and servers
- Role-based access controls
- Regular system monitoring, security reviews, and updates
- Staff training on data privacy and confidentiality
Despite these measures, no digital system can be guaranteed 100% secure. Users are encouraged to protect their login credentials and notify us immediately of any suspected unauthorized access.
5. Data Ownership and Responsibility
- Designers and businesses retain ownership of their customer data stored within Cuttoshape
- Cuttoshape acts as a data processor, providing infrastructure and tools to manage that data
- We do not use designer-owned customer data for unrelated commercial purposes
6. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
Access and Correction
View, update, or correct your personal information through your account settings
Deletion
Request deletion of your account or personal data, subject to legal or contractual obligations
Data Portability
Request a copy of your data in a structured, commonly used format
Marketing Opt-Out
Unsubscribe from promotional communications at any time
Requests can be made by contacting us using the details below.
7. Data Retention
We retain personal and business data only for as long as necessary to:
- Provide services
- Meet legal, accounting, or regulatory obligations
- Resolve disputes and enforce agreements
Data may be anonymized or securely deleted once no longer required.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect platform changes, legal requirements, or operational improvements. Updates will be posted on our platform, and continued use of Cuttoshape constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: